Rwanda Tech Tools Intern

Job Description

Tech Tools Intern – Young Professionals Program

Location: Kigali or Rubengera, with regular field visits across Rwanda
Start Date: As soon as possible
Application Deadline: 27 August 2025 (Applications reviewed on a rolling basis)
Eligibility: Open to Rwandan citizens or permanent residents only
Compensation: Paid internship + housing support for rural placements

About One Acre Fund

Founded in 2006, One Acre Fund supports 5.5 million smallholder farmers to significantly improve their farm productivity and income. Operating across nine countries—home to two-thirds of Africa’s farmers—we provide high-quality agricultural supplies, tree seedlings, accessible credit, modern agronomic training, and a wide range of support services.

Thanks to our 9,000+ full-time staff from diverse professional backgrounds, our model enables farmers to increase income and assets by over 35% on supported land, while enhancing their long-term resilience. Learn more about our mission and impact by visiting our Why Work Here blog.

Our Rwanda Program – Tubura

Launched in 2007, our Rwanda program operates under the local brand Tubura. With more than 3,200 staff across all four provinces and Kigali, we directly serve over 790,000 farmers. Explore more about our work in Rwanda by visiting our Rwanda Program Blog.

About the Young Professionals Program

One Acre Fund’s Young Professionals Program provides high-performing African graduates with meaningful, paid internships that support impactful, real-world projects. Interns receive comprehensive onboarding, technical training, and mentorship. This program is designed to build strong foundations for long-term career growth while contributing to One Acre Fund’s mission.

About the Role – Tech Tools Intern

The Tech Tools Intern plays a vital role within the Field Operations team, ensuring that our field staff—who directly serve farmers—have reliable access to tablets and digital tools. This role involves technical support, training delivery, and process optimization, helping scale our digital capacity and increase field efficiency.

You will report directly to the Tech Tools Specialist and work closely with team members across Rwanda.

Key Responsibilities

1. Tablet Support & Maintenance

• Diagnose and resolve tablet issues across field sites.
• Manage tablet distribution and movement between HQ and district offices.
• Ensure all devices meet Mobile Device Management (MDM) compliance standards.
• Implement tech solutions to minimize device losses and misuse.
  

2. Training & Capacity Building

• Train staff on tablet usage, app navigation, and troubleshooting.
• Build digital literacy for regional and district field teams.
• Onboard new staff with limited or no prior tech experience.
  

3. Configuration & Process Improvement

• Configure tablets and accounts in line with organizational policies.
• Continuously improve support processes to reduce repair costs and enhance device readiness.
• Ensure tablets are well-secured, policy-compliant, and field-ready.
• Design user-friendly tech support solutions for 2,000+ users nationwide.
  

4. Innovation & Pilots

• Assist in piloting new digital literacy tools and programs.
• Collect and share learnings to support scale-up decisions.
• Propose new tech-driven ideas to improve farmer and staff experience.

Career Growth and Development

At One Acre Fund, we believe in continuous learning and investment in our people. As an intern, you will benefit from:

• Weekly one-on-one check-ins with your manager.
• Ongoing feedback, mentorship, and learning sessions.
• Career development reviews every 1–3 months.
• Opportunities to shape impactful projects and gain real-world tech experience.

Qualifications

We seek candidates with the following qualifications:

• A Bachelor’s degree in IT, Computer Science, or a related field.
• 3–6 months of hands-on experience in managing or supporting tech solutions.
• Confidence in training non-technical users and improving digital literacy at scale.
• Skills in configuring and managing large fleets of tablets and MDM systems.
• Ability to build simple digital tools using Python, JavaScript, or low-code platforms.
• Familiarity with Rwandan geography and logistics—ability to plan equipment distribution across districts.
• Proficiency with data tools such as Excel, Power BI, or SQL for reporting and insight generation.
  

Benefits

• Paid internship with a competitive stipend.
• Housing assistance for fellows placed in rural areas.
• Practical, impactful experience at a mission-driven organization.
  

Important Notes

• One Acre Fund never charges fees at any stage of the recruitment process.
• All official communications will come from an @oneacrefund.org email address.
• Report any suspicious messages to: globalhotline@oneacrefund.org.
• Do not send applications to this email address.
  

Our Commitment to Diversity, Equity, and Inclusion

We are proud to be an equal-opportunity workplace. Diversity, equity, inclusion (DEI), and anti-racism are integral to our mission. We strive to create a work culture where everyone feels represented, connected, and empowered to thrive.

We welcome applicants of any race, gender identity, marital status, religion, national origin, age, or disability status.Apply now to be part of a team transforming agriculture in Rwanda and beyond.
Together, we’ll create a better future for smallholder farmers.