Internship Opportunities.
Job Description
Internship Opportunities at Rwanda Airports Company (RAC)
Rwanda Airports Company (RAC) is inviting qualified Rwandan candidates to apply for two academic internship opportunities within its Airports Operations Department. These internships offer candidates an opportunity to gain practical experience in airport operations, passenger services, and customer care.
Organization: Rwanda Airports Company (RAC)
Department: Airports Operations Department
Location: Kicukiro, Rwanda
Number of Positions: 2 internship opportunities
Application Deadline: 5 November 2026
1. Terminal Operations Academic Internship
Department: Airports Operations Department
Location: Kicukiro, Rwanda
Job Description
The Terminal Operations Intern will support the daily management of the airport passenger terminal to help ensure smooth, safe, and efficient operations. The role focuses on passenger flow, terminal activities, and compliance with applicable aviation regulations.
The successful candidate will have an opportunity to understand how airport terminal operations are coordinated and how different activities contribute to passenger safety and service efficiency.
Key Responsibilities
Based on the job description, the intern will support activities related to:
- Monitoring the movement of passengers within the airport terminal.
- Supporting efficient passenger flow and helping reduce operational delays.
- Observing terminal operations and identifying issues that may affect passenger movement.
- Supporting safety procedures and compliance with aviation regulations.
- Cooperating with airport operations personnel to maintain efficient terminal services.
- Assisting with daily operational activities as required by the department.
Qualifications and Requirements
Applicants must meet the following requirements:
- Have completed or currently be pursuing a relevant degree in Aviation Management, Business Administration, or a related field.
- Be a qualified Rwandan candidate.
- Meet the academic requirement stated as a minimum GPA of “mid” in the vacancy.
Required Application Documents
Prepare the following documents before applying:
- Curriculum Vitae (CV): A document presenting your education, skills, experience, and other relevant qualifications.
- Application Letter: A formal letter explaining your interest in the internship and how your academic background relates to the opportunity.
How to Apply
Review the full vacancy details and submit your application through the official RAC recruitment portal.
Application link: https://systems.rac.co.rw/recruitment/careers/40
2. Passenger Experience Professional Internship
Department: Airports Operations Department
Location: Kicukiro, Rwanda
Job Description
The Passenger Experience Intern will support efforts to provide passengers with a smooth, comfortable, and positive experience throughout their journey at the airport.
The role involves assisting passengers, monitoring service quality, helping address customer concerns, and coordinating with airlines, security personnel, and ground-handling teams. The intern will contribute to maintaining high standards of passenger service, comfort, and accessibility.
This opportunity is suitable for candidates interested in hospitality, tourism, aviation management, and customer service.
Key Responsibilities
Based on the job description, the intern will support activities such as:
- Assisting passengers and providing relevant information during their airport journey.
- Monitoring passenger service quality and identifying issues that may affect customer satisfaction.
- Helping address passenger questions, concerns, and service-related complaints.
- Coordinating with airline representatives, security teams, and ground-handling personnel.
- Supporting efforts to improve passenger comfort and accessibility.
- Contributing to a welcoming, organized, and professional airport environment.
- Helping maintain appropriate standards of passenger care and service delivery.
Qualifications and Requirements
Applicants should meet the following requirements:
- Hold a Diploma or Bachelor’s degree in Hospitality, Tourism, or Aviation Management.
- Have achieved Second Upper Division.
- Be an interested Rwandan candidate.
- Meet the academic requirement stated as a minimum GPA of “mid” in the vacancy.
Required Application Documents
Applicants must prepare the following:
- Curriculum Vitae (CV): Include your academic qualifications, skills, experience, and contact information.
- Application Letter: Explain your interest in passenger experience and how your qualifications match the internship.
- Official Degree Certificate: The vacancy lists an official degree as a required document. Confirm the accepted document format with RAC if you hold a diploma rather than a bachelor’s degree.
How to Apply
Read the full vacancy details and submit your application through the official RAC recruitment portal.
Application link: https://systems.rac.co.rw/recruitment/careers/39
General Application Guidelines
Before applying for either internship:
- Confirm that you meet the specific academic requirements for your preferred position.
- Prepare an updated CV and a clear, professional application letter.
- Ensure that all required documents are ready before beginning the online application.
- Use the correct application link for the position you want.
- Submit your application before 5 November 2026.
Important: The original vacancy states the minimum GPA as “mid.” If you are unsure what this means in relation to your academic results, confirm the interpretation with Rwanda Airports Company before applying.
Both opportunities are based in Kicukiro, Rwanda, and fall under the Airports Operations Department. Choose the internship that best matches your qualifications and career interests.
